We would like to hear from you

Customer feedback

If you have feedback, questions or other comments you'd like share with us, please contact us at one of the locations below.

Specific enquiries should be directed to the contact below at the airport your flight departed from. Please include all the details of your flight, along with any other relevant information with your enquiry.

For enquiries relating to the removal of items from checked baggage please contact your airline directly as we only hold items until they are collected by the airlines.

Auckland Airport: auckland.reception@avsec.govt.nz 

Wellington Airport: reception.wlg@avsec.govt.nz

Christchurch Airport: reception.chc@avsec.govt.nz

Dunedin Airport: reception.dud@avsec.govt.nz

Queenstown Airport: reception.zqn@avsec.govt.nz

General enquiries

reception@avsec.govt.nz

Airport identity cards

cardadmin@avsec.govt.nz

Recruitment enquiries

recruitment@avsec.govt.nz

National Office

Postal address:

Aviation Security Service
National Office
PO Box 3555
Wellington 6140
New Zealand

+64 4 495-2430

Media enquiries

Mike Richards - Manager of Corporate Communications

04 560 9577
027 222 0290
Physical address:

Level 15, Asteron Centre
55 Featherston Street
Wellington
New Zealand

Avsec Training Centre

Postal address:

Aviation Security Service
Training Centre
PO Box 53-008
Auckland International Airport
Manukau 2150
New Zealand 

Physical address:

60 Aintree Avenue
Airport Oaks
Auckland
New Zealand

Auckland

Postal address:

Aviation Security Service
Auckland Operations
PO Box 53-008
Auckland International Airport
Manukau 2150
New Zealand 

Physical address:

6 Cyril Kay Road
Auckland International Airport
Auckland
New Zealand

Wellington

Postal address:

Aviation Security Service
PO Box 21-009
Kilbirnie
Wellington 6241
New Zealand

Physical address:

AFS Complex
Station Drive
Wellington International Airport
Wellington
New Zealand

Christchurch

Postal address:

Aviation Security Service
PO Box 14-083
Christchurch International Airport
Christchurch 8544
New Zealand

Physical address:

10 Ivan Crescent
Christchurch International Airport
Christchurch
New Zealand

Queenstown

Postal address:

Aviation Security Service
PO Box 2343
Wakatipu
Queenstown 9349
New Zealand

Physical address:

Queenstown Airport
Queenstown
New Zealand

Dunedin

Postal address:

Aviation Security Service
PO Box 245
Mosgiel
Dunedin 9053
New Zealand

Physical address:

Dunedin International Airport
Dunedin
New Zealand